Table 4 Effect of PDQ on patients’ PCQ-P scores (N = 30)
PCQ-P question: I experience the climate here as a place … | Decrease | No change | Increase | Missing |
|---|---|---|---|---|
N (%) | N (%) | N (%) | N (%) | |
Where the staff are knowledgeable | 6 (20.0%) | 18 (60.0%) | 6 (20.0%) | 0 (0%) |
Where I rely on receiving best care | 3 (10.0%) | 19 (63.3%) | 8 (26.7%) | 0 (0%) |
Where I feel in safe hands | 5 (16.7%) | 16 (53.3%) | 9 (30%) | 0 (0%) |
Where I feel welcome | 5 (16.7%) | 17 (56.7%) | 8 (26.7%) | 0 (0%) |
Where It is easy to talk to staff | 4 (13.3%) | 13 (43.3%) | 13 (43.3%) | 0 (0%) |
Where the staff take notice of what I say | 8 (26.7%) | 16 (53.3%) | 6 (20.0%) | 0 (0%) |
Where the staff come quickly when I need help | 5 (16.7%) | 19 (63.3%) | 6 (20.0%) | 0 (0%) |
Where the staff use a language I can understand | 6 (20.0%) | 17 (56.7%) | 7 (23.3%) | |
Which is neat and clean | 4 (13.3%) | 19 (63.3%) | 7 (23.3%) | |
Where the staff have time for the patients | 4 (13.3%) | 18 (60.0%) | 7 (23.3%) | 1 (3.3%) |
Where there is something nice to look at | 5 (16.7%) | 14 (46.7%) | 11 (36.7%) | 0 (0%) |
Which feels homely even though I am in an institution | 5 (16.7%) | 16 (53.3%) | 8 (26.7%) | 1 (3.3%) |
Where it is possible to get unpleasant thoughts out of my head | 6 (20%) | 15 (50.0%) | 9 (30.0%) | 0 (0%) |
Where people talk about ordinary things not just illness | 5 (16.7%) | 14 (46.7%) | 11(36.7%) | 0 (0%) |
Where the staff make a little extra effort on my behalf | 7 (23.3%) | 19 (63.3%) | 4 (13.3%) | 0 (0%) |
Where I have choices, for example what to wear | 6 (20.0%) | 17 (56.7%) | 7 (23.3%) | 0 (0%) |
Where I can get “that little bit extra” | 7 (23.3%) | 13 (43.3%) | 10 (33.3%) | 0 (0%) |