Table 5 Effect of PDQ on patients’ CARE scores (N = 30)
CARE measure question: How was your healthcare team at… | Decrease | No change | Increase | Missing |
|---|---|---|---|---|
N (%) | N (%) | N (%) | N (%) | |
Making you feel at ease? | 4 (13.3%) | 20 (66.7%) | 6 (20.0%) | 0 (0%) |
Letting you tell your “story”? | 5 (16.7%) | 18 (60.0%) | 4 (13.3%) | 3 (10%) |
Really listening? | 2 (6.7%) | 20 (66.7%) | 8 (26.7%) | 0 (0%) |
Being interested in you as a whole person? | 5 (16.7%) | 14 (46.7%) | 11 (36.7%) | 0 (0%) |
Fully understanding your concerns? | 5 (16.7%) | 18 (56.7%) | 6 (20.0%) | 1 (3.3%) |
Showing care and compassion? | 5 (16.7%) | 17 (56.7%) | 8 (26.7%) | 0 (0%) |
Being positive? | 3 (10.0%) | 17 (56.7%) | 10 (33.3%) | 0 (0%) |
Explaining things clearly? | 6 (20.0%) | 19 (63.3%) | 5 (16.7%) | 0 (0%) |
Helping you to take control? | 4 (13.3%) | 13 (43.3%) | 11 (36.7%) | 2 (6.7%) |
Making a plan of action with you? | 4 (13.3%) | 16 (53.3%) | 10 (33.3%) | 0 (0%) |