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Table 2 Overall ranking and domain scores

From: Family members’ perceptions of end-of-life care across diverse locations of care

Overall ranking scale (on a scale from 1–10)

Question: In the last two days of care, how well did the doctors, nurses and other professional staff…

Average

Provide medical care that respected his/her wishes?

8.2

Make sure that [patient] died with dignity – that is died on her/his own terms?

8.2

Make sure [patient’s] symptoms were controlled to a degree acceptable to her/him?

8

Communicate with patient and family about the illness and likely outcomes of care?

7.3

Provide emotional support for you and [patient’s] family and friends?

6.8

What number would you give the overall care that [patient] received in the last two days of life?

7.7

Scale score

7.7

Comparison of Domain Scores (range: 0 to 1)

Advance care planning

0.10

Coordination

0.16

Focus on individual

0.271

Informing & decision making

0.301

Attend to family

0.511

  1. 1 An overall mean problem score or domain score greater than 0.20 is indicative of an important opportunity to improve the quality of care.