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Table 10 Themes and subthemes: HCP perspective

From: The dignified approach to care: a pilot study using the patient dignity question as an intervention to enhance dignity and person-centred care for people with palliative care needs in the acute hospital setting

Theme

Subtheme

Details

Verbatim examples

Care & communication

Care from the HCP perspective

Knowledge about impact on/of care; communication as a connection tool

“Formal written wishes are a good idea” HCP P. 14

“I’ve tried to keep the (PDQ) summary in mind when speaking to the patient” HCP P. 16

Enlightenment and emotions

New knowledge and emotional response

Knowledge about patient as a person, and associated emotions

(The PDQ) allows staff to get a bit of insight into the patient that is not always obvious when first meeting the patient” HCP P. 5

“I didn’t know she felt so strongly about not being thought of as a ‘cancer patient’” HCP P. 16

“I feel I understand this better, as I know more of his situation and how it makes him feel” HCP P. 26