Fig. 5

Number of personal care options offered and taken. a Number of options offered. 7.4 options were offered to each family on average. b Number of options taken. 5.6 options were utilized by each respondent on average. c Most offered options were utilized. An average of 75 % of options offered to a family were utilized, with 96 % of respondents utilizing at least 69 % of options offered. d Percent of options not offered that would have been helpful. 57 % of respondents felt that at least some things were missing that could have been offered. On average, 24 % of options not offered would have been helpful had they been offered