Table 1 Indicators to assess strengthening of palliative care pharmaceutical application
Metric | Outcome | Measure |
|---|---|---|
Completeness of data capture | Entry of data for key patient variables | Proportion of patient entries to application with sociodemographic data, diagnosis, complaints, symptoms and contact details |
Patient prescription recording | Documentation of prescriptions to accompany patient records | |
Time efficiency | Patient medical record retrieval | Time elapsed from patient arrival at the information or triage centre to when a patient file is located and referred to the next level to start the care process |
Time spent on ordering stock | Time required to take stock, calculate consumption rates and then determine quantities to order | |
Time spent on preparing pharmacy reports | Time spent on establishing stock arrival and dispensing, the value of existing stock and variances between physical stock count and stock card value | |
Medicines stock and waste management | Frequency of stock outs for opioids | Frequency of emergency orders logged on application |
Percentage of whole stock value that expired per quarter | Proportion of stock that expired within a quarter from total stock |