Table 2 Guiding principles and foundational recommendations in the business plan for the Champlain Hospice Palliative Care Program

Guiding Principles and Elements

 • A common region-wide vision and mission

 • A single common governance body that still allows for independence of the various service providers

 • An adequately resourced program and system

 • Evidence-guided care and diffusion of best practices through education and knowledge transfer

 • An accountability system of reporting and system-wide (macro) and institutional (micro) performance indicators

 • The establishment of standards for the region

 • Improve the capacity of primary care to provide primary-level palliative care (palliative care approach), with adequate resources to provide support to primary care clinicians

 • Ongoing role for the local End-of-Life Networks to enhance the role of the Regional Program

Foundational Recommendations^a

 • Establish a Regional Hospice Palliative Care (HPC) Program

 • Establish a Program Council of Directors (later renamed “Board of Directors”) to oversee the Program, supported by an executive office

 • Establish formal agreements between the Regional HPC Program and the LHIN, and between the LHIN and service providers to:

   o Support the objectives of the program

   o Report on key performance indicators