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Table 4 Realist evaluation: conclusions on the impact of the context and the mechanisms on achieving outcomes

From: Improving palliative care in selected settings in England using quality indicators: a realist evaluation

Setting

Context

Mechanism

Outcome

General practice

Systemic organisational change in general practice (implementation of the Health & Social Care Act 2012)

GPs avoid additional tasks that increase work burden or are perceived outwith remit

No engagement with the project despite potential for general practice as a discipline and patient gain

Care homes

Top-down decision to involve care homes, during period of care home chain re-organisation

Care home managers avoid additional imposed tasks

No lasting engagement

Hospital wards

Top-down decision to involve hospital ward, and period of major staff turnover

Ward staff minimise involvement, momentum lost when key staff leave

Selection of indicators for change in order to minimise workload and maximise gain

Specialist palliative care schemes in hospices & communities

Competing demands in hospices & community teams, with funding challenges, periods of staff absence; but strong audit & research culture

Value of indicators appreciated, as supplement to existing audit & research culture

Changes made, effects seen, though extended implementation timescale required