Table 9 Participants’ assessment of sound, image and loading speed
Technical Element | Quality Rating (% of days logged)a | ||||||
|---|---|---|---|---|---|---|---|
Poor-1 | 2 | 3 | 4 | Excellent-5 | Didn’t use-6 | ||
Sound during calls | Patients | 0.0 | 2.9 | 5.7 | 8.6 | 25.7 | 57.1 |
Family | 4.3 | 2.1 | 2.8 | 10.6 | 34.0 | 46.1 | |
Picture during calls | Patients | 3.0 | 0.0 | 3.0 | 9.1 | 18.2 | 66.7 |
Family | 2.8 | 2.1 | 4.3 | 8.5 | 35.5 | 46.1 | |
Screen images | Patients | 0.0 | 0.0 | 14.3 | 22.9 | 42.9 | 20.0 |
Family | 0.0 | 0.0 | 4.2 | 23.2 | 64.8 | 7.7 | |
Website loading speed | Patients | 3.0 | 0.0 | 3.0 | 39.4 | 39.4 | 15.2 |
Family | 0.7 | 0.7 | 14.4 | 30.2 | 48.2 | 5.8 | |