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Table 1 Categories, sub-categories and their frequences of identification in the total number of 77 selected documents

From: What are families most grateful for after receiving palliative care? Content analysis of written documents received: a chance to improve the quality of care

Category

Sub-category

Title

Number of documents where categories appear

Title

Number of documents where sub-categories appear

Recognition of the care received and value of particular aspects of care within recognised difficult situations

63

• Positive overall evaluation

34

• AAA+ for the team

9

• Positive evaluation compared to other units

4

• Positive evaluation of specific aspects of care

64

• Positive evaluation of staff humanity

30

• Positive evaluation of professional competence

25

• Intimate and emotional farewell as relationship is valued

15

Family recognition of the achievements of the palliative care team

29

• Relief of suffering

24

• Dying at home

10

• Improving the family capacity to cope

9

• Quality of life and well-being

9

• A calm end-of-life

3

• Feeling of serenity during bereavement

6

Messages of support

45

• Encouraging the team

13

• Greetings

12

• Blessings

31

• Desire to see more teams

9

• Offers of cooperation

3