Training, education and knowledge | Delivering care | Overall organization |
---|---|---|
• Training regarding providing palliative care for (older) homeless people and their specific needs • Education about addressing preferences, advance directives, after death wishes and surrogate decision-makers | • Patient-centred approach • Trustful and respectful relationships • Reliability, experience, sensitivity and commitment of healthcare professionals • Attention to various areas of concern of homeless people • Flexible programmes and availability • Support after death | • Availability of accommodation • People involved and coordination • Hospital discharge policies • Policies and guidelines • Partnering and exchange of knowledge between organizations |