Normalisation Process Theory Construct | Proposed learning strategies | Examples |
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Coherence (what is the work) | • Support development of palliative care knowledge and skills • Facilitate expert guidance for staff in situations of uncertainty e.g. feedback from palliative care on performance | • Regular education programs supporting the development of all acute care staff (including rotational and locum) • Interprofessional team learning, in collaboration with palliative care team where real-life scenarios are explored |
Cognitive participation (who does the work) | • Foster an interprofessional approach to EOL decision making and care provision through learning activities • Define duties and responsibilities of health care staff • Promote interprofessional working and learning • Palliative care to provide guidance on interprofessional approaches to EOL care | • Develop and implement interprofessional learning activities to support EOL practices including practice-based or simulation activities |
Collective action (how does the work get done) | • Review work structures, rostering and processes to support prioritisation of EOL care • Educate staff on the long trajectory required for effective EOL care • Create learning programs that challenge assumptions about roles and accepted ways of working • Augment opportunities for co-working with palliative care team • Simulated interprofessional learning experiences | • Prioritise dying patients on ward rounds • Integrate EOL practices into outpatient setting e.g. have a checklist; review outpatient list who had multiple admission • Interprofessional case-based discussions – range of contexts e.g. outpatients; acute setting |
Reflexive monitoring (how is the work understood and changed) | • Support development of self-regulation on individual practices • Enhance opportunities for audit and feedback • Create opportunities for staff to debrief as a team | • Schedule regular ‘after death’ care reviews for multidisciplinary team with guidance from palliative care team |