Table 1 Quali-Palli questionnaire tested by the patients
Information about my health and care | |
I have received very clear information concerning: | |
Q1 | -the evolution of my state of health |
Q2 | -the objective of the treatments (medication, methods) |
Q3 | -possible adverse effects of treatments |
Relations with the doctors and caregivers | |
Q4 | I get information easily from everyone on the staff |
Q5 | The doctors answer all my questions |
Q6 | I am involved in my own care and decisions concerning me |
Q7 | I can refuse certain treatments |
Q8 | The doctors listen to me and consider what I say |
Q9 | I know the doctor(s) who deal with me |
Q10 | I see a caregiver as often as I wish |
Q11 | I see a caregiver as often as I want or need |
Q12 | The caregivers respond quickly when I call |
Q13 | They do the maximum when I am anxious, worried, or sad |
Attitude of the caregivers | |
Q14 | They respect my intimacy |
Q15 | They do everything possible to help me with my daily activities |
Q16 | I was disturbed by the comments made by the doctors during the visit |
Q17 | The caregivers are available to listen to me |
Q18 | The caregivers show genuine availability and attentiveness |
Q19 | The caregivers sometimes talk to each other as if I was not there |
Physical wellbeing | |
Q20 | I am regularly asked about my pain |
Q21 | My pain is quickly taken care of when I report it |
Q22 | If necessary, my pain is taken into account before any nursing care |
Q23 | The caregivers are gentle when providing care |
Q24 | I receive appropriate help when I eat |
Q25 | I receive appropriate help to wash myself |
Q26 | A bedpan or help to go to the toilet is offered in a respectful way |
Q27 | The room and the unit are calm and restful |
Q28 | I can rest as much as I wish |
Q29 | The caregivers respect my need for rest |
Functioning of the unit | |
Q30 | The nurses do everything they can to make themselves available |
Q31 | The doctors do everything they can to make themselves available |
Q32 | I have the impression that the unit is well-run |
Q33 | The atmosphere in the unit is good |
Q34 | I can take advantage of the presence of volunteers |
Q35 | I was able to refuse the presence of volunteers |
Q36 | I can see a psychologist when I need to |
Q37 | I can see a social worker when I need to |
Q38 | I can talk to someone about philosophical or religious issues if I wish |
Information/reception of relatives | |
Q39 | The doctors ask me for my permission before informing my relatives about my health |
Q40 | My relatives get clear and understandable information about my health |
Q41 | My relatives are always received well |
Q42 | The visiting rules suit me |
Global satisfaction | |
Q43 | Overall, what is your level of satisfaction with your care |