Source | Details | Benefits and Justification |
---|---|---|
Academic Sources | Rich & deep understanding of different facets of palliative care, particularly useful for identifying neglected areas e.g., psychosocial, spiritual, and cultural aspects of care. | |
Academic Sources | Ensured the methodology was patient centred. | |
Policy Documents | National and international policy documents [e.g. [4, 6, 9, 13] | Inclusion of physical, psychosocial and spiritual dimensions of palliative care |
Hospice UK | Designed with input from a variety of stakeholders, these surveys were useful for insight into a wide range of palliative care issues. | |
Care Quality Commission (CQC) | CQC inspection reports [25] | Inspections provide insight into hospices legal requirements and regulations associated with Health and Social Care |
Interviews with senior staff | Hospice Director; Clinical Director; Head of Fundraising. | Awareness of key strategic concerns. |
Interviews: frontline & backroom staff | Nurses; Healthcare assistants; Receptionists; Volunteers. | Insight into hospice operations procedures. |
Introspection | The authors shared their experiences of recent access to palliative care for relatives. | Helpful in revealing anticipations and reactions. |
Unstructured interviews with 3 service users | No pre-planned questions, we simply listened to users narrate their recent palliative care experiences. | Unearthed the full linear journey, as well as revealing experiential service dimensions. |
Observation | Close observation of different service dimensions on multiple occasions. | Ethnographic techniques and conversational analysis gave us rich insights into the practicalities and social dimensions of palliative care provision |