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Table 3 Affective communication by HCPs: items discussed and number of times discussed

From: Instrumental and affective communication with patients with limited health literacy in the palliative phase of cancer or COPD

Items of affective communication Not discussed/ provided (n) Discussed/ provided(n) Mentioned once per consultation Mentioned two times per consultation Mentioned more times per consultation Total number of times subject is discussed
Hope 22 17 12 4 1 23
Support 8 31 12 7 12 77
Reassurance 23 16 7 5 4 29
Empathy 21 18 9 5 4 38
Appreciation 30 9 8 1 0 10
Emotional coping 25 14 9 3 2 21
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