Table 3 Affective communication by HCPs: items discussed and number of times discussed
Items of affective communication | Not discussed/ provided (n) | Discussed/ provided(n) | Mentioned once per consultation | Mentioned two times per consultation | Mentioned more times per consultation | Total number of times subject is discussed |
|---|---|---|---|---|---|---|
Hope | 22 | 17 | 12 | 4 | 1 | 23 |
Support | 8 | 31 | 12 | 7 | 12 | 77 |
Reassurance | 23 | 16 | 7 | 5 | 4 | 29 |
Empathy | 21 | 18 | 9 | 5 | 4 | 38 |
Appreciation | 30 | 9 | 8 | 1 | 0 | 10 |
Emotional coping | 25 | 14 | 9 | 3 | 2 | 21 |