TY - JOUR AU - Kawabata, Noriyuki AU - Nin, Mikio PY - 2021 DA - 2021/03/19 TI - Effect of continual quality improvement of palliative care consultation teams by iterative, customer satisfaction survey-driven evaluation JO - BMC Palliative Care SP - 46 VL - 20 IS - 1 AB - Current consensus recognizes the benefits of early intervention in palliative care consultation teams (PCCTs). As consultants, we should now attempt to improve the quality of our teams by utilizing a method mainly used in the business field. We aimed to investigate the effects of iterative evaluation of customer satisfaction surveys, filled by physicians and ward nurses in this study, for quality improvement of PCCTs. SN - 1472-684X UR - https://doi.org/10.1186/s12904-021-00741-2 DO - 10.1186/s12904-021-00741-2 ID - Kawabata2021 ER -