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Table 3 Theme clusters found in the synthesis

From: Understanding the role of the volunteer in specialist palliative care: a systematic review and thematic synthesis of qualitative studies

Theme cluster Sub themes
Distinctness of the volunteer role Distinct role from that of staff
  Specific volunteer roles: professional-like; go-between; advocate/mediator; teamwork; surrogate; relationship roles
Characteristics of the role Social nature of the role
  Providing support
  Just being there
  Just listening
  Keeping patients happy
Volunteer experience of the role Ambiguity, flexibility and informality
  Staff restrict information
  Staff control the volunteer role