Over-arching themes | Themes (and attribution) | Subthemes (and attribution) |
---|---|---|
Attitude and Approach | Attributes and attitudes (Pts) | Appreciation (Pts) |
Care and communication (HCPs) | Staff attitudes (Pts) | |
Care from the HCPs perspective (HCPs) | ||
Patient as Person | Know me as a person (Pts) | Knowledge of person (Pts) |
Individualised care (FMs) | Emotional awareness (Pts) | |
Enlightenment and emotions (HCPs) | Personal achievements (Pts) | |
Using the PDQ to improve care (FMs) | ||
New knowledge and emotional response (HCPs) | ||
Taking time | Time and place (Pts) | Staff time (Pts) |
Taking the time (FMs) | Adherence (Pts) | |
Staffing levels inhibit interaction (FMs) |