Table 3 Visit profiles

Total Participant (n = 18) Visits

Total Visits Reported: n = 252

Breakdown by provider:

 Nurse Navigator: n = 59 visits

 Volunteer Navigators: n = 176 visits

 Combined Nurse and Volunteer Navigator: n = 17 visits

Days between visits

Mean: 17.88 SD:13.62

Number of visits received by individual participants

Range: 5–26

Mode: 17

Length of visits

In person: Range: 10–210 min Mean (SD): 86.24 min (39.45)

By phone: Range 10–50 min Mean (SD): 20.23 min (11.28)

Declined visits

N = 46

Reasons: Feeling unwell (n = 20); social/family obligations (n = 11); healthcare scheduling conflicts (n = 8); forgot visit (n = 3); other/unclear (n = 4)