5 A’s | Current situation | Ideal situation | ||
---|---|---|---|---|
 | Self-management support for patients | Self-management support for informal caregivers | Self-management support for patients | Self-management support for informal caregivers |
Assess | Obtaining an understanding of the patient’s background, personal situation, wishes, and needs by initiating a discussion, enabling an open discussion about topics, actively asking follow-up questions, listening | -a | More time | In general: More attention |
Advise | Giving information and guidance, advising, listening, and referring the person to other disciplines or organizations | Giving information and guidance, advising, listening | -a | |
Agree | Jointly setting goals, letting patients prioritize symptoms themselves | -a | -a | |
Assist | Mapping barriers and strategies applied in the past, giving practical tips | -a | -a | |
Arrange | Continuity of care | -a | In general: Better cooperation between intramural and extramural healthcare | |
Throughout all 5 A’s |  | More attention to self-management support in the home situation |