| Perceived reality | Z | P | Subjective importance | Z | P | ||
---|---|---|---|---|---|---|---|---|
Patients | Relatives | Patients | Relatives | |||||
Mean (SD) | Mean (SD) | Mean(SD) | Mean (SD) | |||||
Dimensions | ||||||||
 Medical-technical competence | 3.57 (.49) | 3.05 (.43) | 2.023 | .043 | 3.94 (.08) | 3.78 (.28) | 1.000 | .317 |
 Physical – technical competence | 3.74 (.44) | 3.46 (.50) |  | .034 | 3.74 (.44) | 3.76 (.43) |  |  |
 Identity-oriented approach | 3.41 (.37) | 3.29 (.38) | 2.106 | .035 | 3.49 (.26) | 3.60 (.38) | 1.687 | .092 |
Context-specific scales | ||||||||
 Aspects | ||||||||
  Competence (4) | 3.50 (.46) | 3.27 (.52) | 1.279 | .201 | 3.69 (.38) | 3.81 (.35) | 0.917 | .359 |
  Continuity (4) | 2.87 (.71) | 2.59 (.71) | 1.340 | .180 | 3.26 (.63) | 3.43 (.60) | 0.885 | .376 |
  Coordination and cooperation (4) | 3.40 (.60) | 2.95 (.64) | 2.034 | .042 | 3.61 (.47) | 3.71 (.39) | 0.879 | .380 |
  Availability (6) | 3.36 (.47) | 3.22 (.31) | 1.310 | .258 | 3.54 (.34) | 3.72 (.36) | 0.632 | .527 |