Table 4 Comparison of satisfaction with care between groups at baseline
From: Comparing two models of outpatient specialised palliative care
R/K | N/S/N | p value | Persons R | |||
|---|---|---|---|---|---|---|
n = 24 | n = 42 | |||||
FAMCARE-P16 score | Mean (SD) | Mean (SD) | ||||
Total FAMCARE-P16 score, n = 66 | 65.91 (32.17) | 55.83 (29.60) | 0.03 | |||
Question: | Satisfied** n (%) | Satisfied** n (%) | p value*** | |||
Information provided about prognosis | 17 (70.8) | 30 (71.4) | 0.96 | −0.006 | ||
Answers from health professionals | 20 (83.3) | 36 (85.7) | 0.80 | −0.032 | ||
Information given about side effects | 17 (70.8) | 30 (71.4) | 0.96 | −0.006 | ||
Referrals to specialists | 16 (66.7) | 27 (64.3) | 0.85 | 0.024 | ||
Speed with which symptoms are treated | 19 (79.2) | 32 (76.2) | 0.79 | 0.034 | ||
Doctor’s attention to description of symptoms | 18 (75.0) | 24 (57.1) | 0.15 | 0.179 | ||
The way tests and treatments are performed | 20 (83.3) | 35 (83.3) | 1.00 | 0.000 | ||
Availability of doctors to answer questions | 18 (75.0) | 26 (61.9) | 0.26 | 0.134 | ||
Availability of nurses to answer questions | 23 (95.8) | 39 (92.9) | 0.63 | 0.060 | ||
Coordination of care | 19 (79.2) | 32 (76.2) | 0.79 | 0.034 | ||
Family inclusion in treatment/care decisions | 18 (75.0) | 29 (69.0) | 0.61 | 0.063 | ||
Information given about how to manage pain | 20 (83.3) | 28 (66.7) | 0.15 | 0.180 | ||
Information given about tests | 18 (75.0) | 27 (64.3) | 0.38 | 0.111 | ||
How thoroughly doctor assesses symptoms | 18 (75.0) | 25 (59.5) | 0.21 | 0.156 | ||
Follow-up on tests and treatments | 19 (79.2) | 26 (61.9) | 0.15 | 0.178 | ||
Availability of doctors to the family | 18 (75.0) | 22 (52.4) | 0.07 | 0.223 | ||
CPWQ-com score | n = 25 | n = 48 | ||||
Mean (SD) | Mean (SD) | |||||
CPWQ-com, n = 73 | 76.43 (33.11) | 73.75 (19.10) | 0.52 | |||
Question: | Satisfied** n (%) | Satisfied** n (%) | p value*** | |||
Have the doctors been good at communicating? | 21 (84.0) | 38 (79.2) | 0.62 | 0.058 | ||
Have the doctors used understandable language? | 22 (88.0) | 40 (83.3) | 0.60 | 0.062 | ||
Have the doctors been good at listening to you? | 22 (88.0) | 40 (83.3) | 0.60 | 0.062 | ||
Have the nurses been good at communicating? | 24 (96.0) | 47 (97.9) | 0.64 | −0.056 | ||
Have the nurses been good at listening to you? | 24 (96.0) | 46 (95.8) | 0.97 | 0.004 | ||
Has information been provided at the appropriate time? | 20 (87.0) | 42 (87.5) | 0.95 | −0.008 | ||
Have the staff allowed enough time for consultations? | 21 (87.5) | 44 (91.7) | 0.58 | −0.066 | ||
*Independent t-test for comparing mean – equal variances assumed **scoring 1 “very satisfied” or 2 “satisfied” *** Persons R | ||||||