Table 1 List of themes, categories, and codes
Themes | Categories/codes |
|---|---|
Availability | • Resource o Turnover of staff o Trained personnel o Workload o Medications (pain relief) o Equipment |
Accessibility | • Physical access o Distance from and to a health facility o Cost of service o Infrastructure o Waiting time |
Acceptability | • Willingness to use o Conventional medicine o BUY-in from Hospitals o Culture |
Contact | • Continuity of care o Policy o Insufficient discussion time with healthcare professionals o Lack of connectors o Service confined to limited facility |
Effectiveness | • Quality and effectiveness of service o Focusing on Physical symptom o Focusing on treatment o Not involving family |