Table 1 Key improvement areas and specific interventions
Key Improvement Area | Improvement Step | Improvement Group |
|---|---|---|
• Patient assessment during consultation • Documentation of patient assessment in case notes | 1. POMSNAME aide-mémoire presented on placards for lanyard or keychain 2. In-service workshop to describe and justify domains to be addressed during patient consultations 3. Regular mentoring by senior clinicians 4. Role modelling by experienced nurses 5. Reminder at weekly case review meetings | Community health nurses who delivered palliative care |