Table 2 Patient’s Perspectives on Acceptability of the Intervention
Patient’s Characteristics (perspectives) | Patient’s Comments | |
Patient’s perspectives about Webinar sessions | Patient #13; 61-year-old; Female (Positive attitude) | “For me, as a 61-year-old woman who doesn’t have any experience working with smartphone’s applications at all, working with this platform and having our weekly sessions was very easy. I just tried once to learn from my son how to work with it. The voice and the video of the lecturer was very clear and we could collaborate with him via activating our microphones or just by sending messages through the text box of the platform.” |
Patient #18; 43-year-old; Male (Positive attitude) | “The platform was very user-friendly and the most important thing that made it better was that for using it, you didn’t need a high-speed internet. Because as a teacher, I used a lot of platforms in the Quarantine period during COVID-19 for having my classes and approximately, due to the Low internet speed in Iran, we had an internet issue with most of the platforms, like kicking out of the room because of bad connection or not having a good and clear voice and video. I didn’t have this problem with this platform as much as others.” | |
Patient #2; 53-year-old; Female (Negative attitude) | “Personally, I was Ok with some sessions of the webinars but, I don’t think that it would be good way to talk about some issues like death and decision-making in a webinar session that there are 10 other people are listening! I rather prefer to talk about these subjects face to face and privately.” | |
Patient #8; 42-year-old; Male (Positive attitude) | “The whole concept of the webinar sessions was good and it was informative for me, the time of the sessions wasn’t too much so it was not time-consuming. We could easily schedule for a 30-min class in a week! But one thing that I thought it can make the program better, is that you can record the sessions and send the video of it for us so we can watch the video whenever we came across a question. Of course still I think a face to face meeting would be better for having this kind of programs!” | |
Patients Characteristics | Patients Comments | |
Patient’s perspectives about WhatsApp group Activities | Patient #3; 39-year-old; Male (Positive attitude) | “I think this part of the program was great! As a person with a 5-month history of heart failure, I really learned very much from other patients who were struggling with heart problem for several years.” |
Patient #22; 44-year-old; Female (Positive attitude) | “The tasks that was given to us, was one of the main positive points of this program. It was very interesting that we had to respond to the case scenarios given by the facilitator in the group according to our knowledge, training, and also experiences expressed by the patients. It is very important and valuable to me to be able to take care of myself if I find myself in a similar situation." | |
Patient #1; 43-year-old; Male (Negative attitude) | “Although the program was useful, I think I didn’t really like the way of communication in the WhatsApp groups, I wasn’t very comfortable expressing my attitude in the group where other patients were there |