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Table 4 Abbreviated items of the 57-item content-validated PaRental Experience with care for Children with serIOUS illnesses (PRECIOUS)

From: Development of the Parental Experience with Care for Children with Serious Illnesses (PRECIOUS) quality of care measure

Item code

Themea

Subthemeb

Indicator

p1

ESS

Amc

Access to range of medical expertise needed to manage child's condition(s)

p2

ESS

Amc

Access to sufficient financial support for child’s medical expenses so costs did not stop child from receiving recommended medical care

p3

ESS

Ccc

Care worker/team that organized child's care across different care services

p4

ESS

Ccc

Consistent information from different healthcare workers

p5

SPC

Rb

Access to sufficient financial support for child's non-medical expenses so costs did not stop child from receiving recommended non-medical care

p6

CHC

Hac

Appropriate allied health support to meet parental goals for child's development

p7

CHC

Hac

Child formally received advice or care from palliative or supportive care team or specialist(s)

p8

CHC

Hac

[DISPLAYED IF RESPONSE = ‘YES’ to p7] Parent introduced to palliative or supportive care team or specialist(s) at appropriate time

Over the past 12 months, our child’s HCW…

 p9

ESS

Amc

Advised parent on how to obtain medical equipment(s) and supplies

 p10

ESS

Ccc

Worked together to ensure medical condition(s) are well managed

 p11

ESS

Amc

Approachable when parent needed advice

 p12

ESS

Ccc

Worked together towards common goals for child

 p13

ESS

Ccc

Organized appointments to reduce hospital visits

 p14

PQ

Rsc

Built a trusting relationship with parents

 p15

PQ

Rsc

Kept parents well informed about child’s condition

 p16

PQ

Rsc

Communicated in sensitive way

 p17

PQ

Rsc

Gave enough time for parent think about decisions

 p18

PQ

Pcom

Responsive in managing medical issues

 p19

PQ

Pcom

Avoided treatments and investigations not aligned with parental goals

 p20

PQ

Pcom

Managed physical symptoms to make sure child was comfortable

 p21

PQ

Pcom

Ensured child's wellbeing when child was under their care

 p22

SPC

Emp

Kept parents updated about symptoms of clinical deterioration

 p23

SPC

Emp

Equipped parents with skills to confidently care for child

 p24

SPC

Emp

Acknowledged parental efforts

 p25

SPC

Emp

Listened to parents when they advocated for child

 p26

SPC

Pss

Showed care and concern

 p27

SPC

Pss

Helped parents maintain hope

 p28

SPC

Pss

Prepared parents for what may lie ahead

 p29

SPC

Pss

Provided a kind listening ear

 p30

SPC

Rb

Advised parents on how to reduce medical expenses, such as access to subsidies or financing schemes

 p31

CHC

Hac

Interacted well with child

 p32

CHC

Hac

Assessed child's physical, cognitive and emotional development

 p33

CHC

Sdm

Informed parents of available medical options

 p34

CHC

Sdm

Clearly explained advantages and disadvantages of options for parents to make informed decisions

 p35

CHC

Sdm

Discussed how care could be adjusted to improve child's comfort

 p36

CHC

Sdm

Involved parent as much as they wanted in decision-making

 p37

CHC

Sdm

Considered parental preferences for treatments

 p38

SPC

Emp

Invited parents to contribute to the community

 p39

CHC

Hac

Treated child in a kind and respectful way

 p40

PQ

Rsc

Respectful of spiritual or religious beliefs and practices

 p41

SPC

Pss

Helped parents access available parent support groups

 p42

SPC

Rb

Offered information on specialized transport for child

 p43

SPC

Pss

Supported family's emotional needs related to child's condition

 p44

SPC

Rb

Found someone to take care of child when parents needed help

 p45

CHC

Hac

Provided emotional support to child

 p46

CHC

Hac

Helped child access special needs school/day-care

 p47

CHC

Hac

Communicated child's medical needs in school/day-care to their staff

 p48

ESS

Ccc

Ensured smooth transition of care for child across different care settings

 p49

ESS

Eaf

Attended to child within reasonable amount of time at Emergency Department

Did your child spend at least 1 night in a hospital in the last 12 months?  [DISPLAY LOGIC; IF YES, SHOW p50 – p55]

 p50

ESS

Eaf

Diet provided suited our child’s medical needs

 p51

ESS

Eaf

Parent able to stay close to child

 p52

ESS

Eaf

Appropriate action taken to minimize exposure to infectious diseases

 p53

CHC

Hac

Parent able to bond with child

 p54

ESS

Eaf

Flexibility to decide who could be at child's bedside in the Intensive Care Unit

 p55

SPC

Rb

Time to train a long-term caregiver to care for child before discharge

Has your child been cared for at home in the last 12 months?  [DISPLAY LOGIC; IF YES, SHOW p56 – p57]

 p56

SPC

Emp

Enough consultations to support the care of child

 p57

SPC

Rb

Avoided unnecessary hospitalizations

  1. aESS Efficient healthcare structures and standards, SPC Supporting parent caregivers, CHC Collaborative & holistic care, PQ Professional Qualities of healthcare workers
  2. bRsc Responsive and sensitive communication, Pcom Competency of healthcare delivery, Emp Empowering parent-caregivers, Pss Providing psychosocial support to parents and family, Rb Reducing caregiving stress and burdens, Sdm Shared decision-making, Hac Holistic approach to care for the child, Amc Accessible medical care, Eaf Effective administration and facilities, Ccc Coordination and continuity of care