World Health Organization. Strengthening of palliative care as a component of integrated treatment throughout the life course. Journal of Pain & Palliative Care Pharmacotherapy. 2014;28:130–4.
Quill TE, Abernethy AP. Generalist plus specialist palliative care: creating a more sustainable model. N Engl J Med. 2013;368:1173–5.
Ji Y, Ma Z, Peppelenbosch MP, Pan Q. Potential association between COVID-19 mortality and health-care resource availability. Lancet Glob Health. 2020;8:e480.
Pattison N. End-of-life decisions and care in the midst of a global coronavirus (COVID-19) pandemic. Intensive Crit are Nurs. 2020;58:102862.
Back A, Tulsky JA, Arnold RM. Communication skills in the age of COVID-19. Ann Intern Med. 2020;172:759–60.
Powell VD, Silveira MJ. What should palliative care's response be to the COVID-19 pandemic? J Pain Symptom Manag. 2020:60:e1-3.
McMahan RD, Tellez I, Sudore RL. Deconstructing the complexities of advance care planning outcomes: what do we know and where do we go? A scoping review. J Am Geriatr Soc. 2021;69:234–44.
Jimenez G, Tan WS, Virk AK, Low CK, Car J, Ho AHY. Overview of systematic reviews of advance care planning: summary of evidence and global lessons. J Pain Symptom Manag. 2018;56:436–59.e25.
Trice ED, Prigerson HG. Communication in end-stage cancer: review of the literature and future research. J Health Commun. 2009;14(Suppl 1):95–108.
Moore PM, Rivera S, Bravo-Soto GA, Olivares C, Lawrie TA. Communication skills training for healthcare professionals working with people who have cancer. Cochrane Database Syst Rev. 2018;7:CD003751.
Hancock K, Clayton JM, Parker SM, et al. Truth-telling in discussing prognosis in advanced life-limiting illnesses: a systematic review. Palliat Med. 2007;21:507–17.
Janssen DJA, Ekström M, Currow DC, et al. COVID-19: guidance on palliative care from a European Respiratory Society international task force. Eur Respir J. 2020;56:2002583.
Mott FE, Bruera E, Johnson F. End-of-life and goals of care discussions with cancer patients in the coronavirus pandemic. Palliative Supportive Care. 2021;19:384–5.
Bowman BA, Back AL, Esch AE, Marshall N. Crisis symptom management and patient communication protocols are omportant tools for all clinicians responding to COVID-19. J Pain Symptom Manag. 2020;60:e98–e100.
Fadul N, Elsayem AF, Bruera E. Integration of palliative care into COVID-19 pandemic planning. BMJ Support Palliat Care. 2021;11:40–4.
Parry R, Land V, Seymour J. How to communicate with patients about future illness progression and end of life: a systematic review. BMJ Support Palliat Care. 2014;4:331.
Parry RH, Land V. Systematically reviewing and synthesizing evidence from conversation analytic and related discursive research to inform healthcare communication practice and policy: an illustrated guide. BMC Med Res Methodol. 2013;13:69.
Walshe C, Ewing G, Griffiths J. Using observation as a data collection method to help understand patient and professional roles and actions in palliative care settings. Palliat Med. 2011;26:1048–54.
Fine E, Reid MC, Shengelia R, Adelman RD. Directly observed patient–physician discussions in palliative and end-of-life care: a systematic review of the literature. J Palliat Med. 2010;13:595–603.
Barnes RK. Conversation analysis of communication in medical care: description and beyond. Res Lang Soc Interact. 2019;52:300–15.
Heritage J, Maynard DW. Problems and prospects in the study of physician-patient interaction: 30 years of research. In: Pescosolido B, McLeod J, Martin J, Rogers A, editors. The handbook of the sociology of health, illness, and healing: blueprint for the 21st century. New York: Springer; 2010. p. 323–42.
Heritage J. Conversation analysis: practices and methods. In: Silverman D, editor. Qualitative Sociology. London: SAGE; 2010. p. 208–30.
McCabe R. Conversation analysis. In: Slade M, Priebe S, editors. Choosing methods in mental Health Research: mental health research from theory to practice. London: Routledge; 2006. p. 24–46.
Pino M, Parry R. Talking about death and dying: findings and insights from five conversation analytic studies. Patient Educ Couns. 2019;102:185–7.
Haby MM, Chapman E, Clark R, Barreto J, Reveiz L, Lavis JN. What are the best methodologies for rapid reviews of the research evidence for evidence-informed decision making in health policy and practice: a rapid review. Health Res Policy Syst. 2016;14:83.
Plüddemann A, Aronson JK, Onakpoya I, Heneghan C, Mahtani KR. Redefining rapid reviews: a flexible framework for restricted systematic reviews. BMJ Evid Based Med. 2018;23:201–3.
Featherstone RM, Dryden DM, Foisy M, et al. Advancing knowledge of rapid reviews: an analysis of results, conclusions and recommendations from published review articles examining rapid reviews. Syst Rev. 2015;4:50.
National Collaborating Centre for Methods and Tools. Methods: Synthesis 1. Rapid reviews: Methods and implications. [fact sheet]. Hamilton, ON: National Collaborating Centre for Methods and Tools. Retrieved from http://www.nccmt.ca/pubs/Methods_Synthesis1.pdf.
Ganann R, Ciliska D, Thomas H. Expediting systematic reviews: methods and implications of rapid reviews. Implement Sci. 2010;5:56.
Hunter J, Arentz S, Goldenberg J, et al. Choose your shortcuts wisely: COVID-19 rapid reviews of traditional, complementary and integrative medicine. Integr Med Res. 2020;9:100484.
Tricco AC, Langlois E, Straus SE. Rapid reviews to strengthen health policy and systems: a practical guide. Geneva: World Health Organization; 2017. Report No.: 9241512768
Garritty C, Gartlehner G, Kamel C, et al. Cochrane rapid reviews. Interim guidance from the Cochrane Rapid Reviews Methods Group: Cochrane Rapid Reviews Methods Group; 2020.
Stevens A. Personal communication; 2020.
Stevens A, Garritty C, Hersi M, Moher D. Developing PRISMA-RR, a reporting guideline for rapid reviews of primary studies (Protocol); 2018.
Garritty C, Gartlehner G, Nussbaumer-Streit B, et al. Cochrane rapid reviews methods group offers evidence-informed guidance to conduct rapid reviews. J Clin Epidemiol. 2021;130:13–22.
Tricco AC, Antony J, Zarin W, et al. A scoping review of rapid review methods. BMC Med. 2015;13:224.
Tricco AC, Zarin W, Antony J, et al. An international survey and modified Delphi approach revealed numerous rapid review methods. J Clin Epidemiol. 2016;70:61–7.
Stivers T, Sidnell J. Introduction. In: Sidnell J, Stivers T, editors. The handbook of conversation analysis. Chichester: Blackwell Publishing Ltd; 2013. p. 1–8.
Levitt HM. Qualitative generalization, not to the population but to the phenomenon: Reconceptualizing variation in qualitative research. Qual Psychol. 2021;8:95–110.
Ekberg S, Danby S, Herbert A, Bradford NK, Yates P. Affording opportunities to discuss deterioration in paediatric palliative care consultations: a conversation analytic study. BMJ Support Palliat Care. 2020;10:2.
Pino M, Parry R. How and when do patients request life-expectancy estimates? Evidence from hospice medical consultations and insights for practice. Patient Educ Couns. 2019;102:223–37.
Pino M, Parry R, Land V, Faull C, Feathers L, Seymour J. Engaging terminally ill patients in end of life talk: how experienced palliative medicine doctors navigate the dilemma of promoting discussions about dying. PLoS One. 2016;11:e0156174.
Ekberg S, Danby S, Rendle-Short J, Herbert A, Bradford NK, Yates P. Discussing death: making end of life implicit or explicit in paediatric palliative care consultations. Patient Educ Couns. 2019;102:198–206.
Anderson RJ, Stone PC, Low JTS, Bloch S. Managing uncertainty and references to time in prognostic conversations with family members at the end of life: a conversation analytic study. Palliat Med. 2020;34:896–905.
Norton SA, Metzger M, DeLuca J, Alexander SC, Quill TE, Gramling R. Palliative care communication: linking patients' prognoses, values, and goals of care. Res Nurs Health. 2013;36:582–90.
Land V, Parry R, Pino M, Jenkins L, Feathers L, Faull C. Addressing possible problems with patients’ expectations, plans and decisions for the future: one strategy used by experienced clinicians in advance care planning conversations. Patient Educ Couns. 2019;102:670–9.
Ford J, Hepburn A, Parry R. What do displays of empathy do in palliative care consultations? Discourse Stud. 2019;21:22–37.
Anderson RJ, Stone PC, Low JTS, Bloch S. Transitioning out of prognostic talk in discussions with families of hospice patients at the end of life: a conversation analytic study. Patient Educ Couns. 2021;104:1075–85.
Lutfey K, Maynard DW. Bad news in oncology: how physician and patient talk about death and dying without using those words. Soc Psychol Q. 1998;61:321–41.
Rodriguez KL, Gambino FJ, Butow P, Hagerty R, Arnold RM. Pushing up daisies: implicit and explicit language in oncologist–patient communication about death. Support Care Cancer. 2007;15:153–61.
Rodriguez KL, Gambino FJ, Butow PN, Hagerty RG, Arnold RM. ‘It's going to shorten your life’: framing of oncologist–patient communication about prognosis. Psycho-Oncology. 2008;17:219–25.
Chou WYS, Hamel LM, Thai CL, et al. Discussing prognosis and treatment goals with patients with advanced cancer: a qualitative analysis of oncologists’ language. Health Expect. 2017;20:1073–80.
Cortez D, Maynard DW, Campbell TC. Creating space to discuss end-of-life issues in cancer care. Patient Educ Couns. 2019;102:216–22.
Tate A. Invoking death: how oncologists discuss a deadly outcome. Soc Sci Med. 2020;246:1.
Gill VT. Breast cancer won't kill ya in the breast': broaching a rationale for chemotherapy during the surgical consultation for early-stage breast cancer. Patient Educ Couns. 2019;102:207–15.
Maynard DW, Cortez D, Campbell TC. 'End of life' conversations, appreciation sequences, and the interaction order in cancer clinics. Patient Educ Couns. 2016;99:92–100.
Pecanac KE. Communicating delicately: introducing the need to make a decision about the use of life-sustaining treatment. Health Commun. 2017;32:1261–71.
Shaw C, Stokoe E, Gallagher K, Aladangady N, Marlow N. Parental involvement in neonatal critical care decision-making. Sociol Health Illness. 2016;38:1217–42.
Ahluwalia SC, Levin JR, Lorenz KA, Gordon HS. “There's no cure for this condition”: how physicians discuss advance care planning in heart failure. Patient Educ Couns. 2013;91:200–5.
Peräkylä A. Invoking a hostile world: discussing the patient’s future in AIDS counselling. Text. 1993;13:291–316.
Peräkylä A. AIDS counselling: institutional interaction and clinical practice. Cambridge: Cambridge University Press; 1995.
Peräkylä A, Bor R. Interactional problems of addressing ‘dreaded issues’ in HIV-counselling. AIDS Care. 1990;2:325–38.
Silverman D, Peräkylä A. AIDS counselling: the interactional organisation of talk about ‘delicate’ issues. Sociol Health Illness. 1990;12:293–318.
Shaw C, Chrysikou V, Davis S, Gessler S, Rodin G, Lanceley A. Inviting end-of-life talk in initial CALM therapy sessions: a conversation analytic study. Patient Educ Couns. 2017;100:259–66.
Shaw C, Chrysikou V, Lanceley A, Lo C, Hales S, Rodin G. Mentalization in CALM psychotherapy sessions: helping patients engage with alternative perspectives at the end of life. Patient Educ Couns. 2019;102:188–97.
Robinson JD, Tate A, Heritage J. Agenda-setting revisited: when and how do primary-care physicians solicit patients’ additional concerns? Patient Educ Couns. 2016;99:718–23.
Drake V. Indexing uncertainty: the case of turn-final or. Res Lang Soc Interact. 2015;48:301–18.
Maynard DW. The perspective-display series and the delivery and receipt of diagnostic news. In: Boden D, Zimmerman DH, editors. Talk and social structure: studies in ethnomethodology and conversation analysis. Cambridge: Polity Press; 1991. p. 164–92.
Drew P, Heritage J, editors. Talk at work: interaction in institutional settings. Cambridge & New York: Cambridge University Press; 1992.
Heritage J, Maynard DW, editors. Communication in medical care: interaction between primary care physicians and patients. Cambridge: Cambridge University Press; 2006.
Sutherland R. Dying well-informed: the need for better clinical education surrounding facilitating end-of-life conversations. Yale J Biol Med. 2019;92:757–64.
Sackett DL, Rosenberg WMC, Gray JAM, Haynes RB, Richardson WS. Evidence based medicine: what it is and what it isn't. BMJ. 1996;312:71.
Pfeifer M, Head BA. Which critical communication skills are essential for interdisciplinary end-of-life discussions? AMA J Ethics. 2018;20:E724–31.
Daubman BR, Cranmer H, Black L, Goodman A. How to talk with dying patients and their families after disasters and humanitarian crises: a review of available tools and guides for disaster responders. J Int Hum Action. 2019;4:10.
Baile WF, Buckman R, Lenzi R, Glober G, Beale EA, Kudelka AP. SPIKES—A six-step protocol for delivering bad news: application to the patient with cancer. Oncologist. 2000;5:302–11.
Arnold RM, Back AL, Baile WF, Edwards KA, Tulsky JA. The Oncotalk/Vitaltalk model. In: Kissane DW, Bultz BD, Butow PN, Bylund CL, Noble S, Wilkinson S, editors. Oxford textbook of communication in oncology and palliative care. Oxford: Oxford University Pres; 2017. p. 363–8.
Paladino J, Bernacki R, Neville BA, et al. Evaluating an intervention to improve communication between oncology clinicians and patients with life-limiting cancer: a cluster randomized clinical trial of the serious illness care program. JAMA Oncol. 2019;5:801–9.
Peräkylä A, Vehviläinen S. Conversation analysis and the professional stocks of interactional knowledge. Discourse Soc. 2003;14:727–50.