Skip to main content

Charitably funded hospices and the challenges associated with the COVID-19 pandemic: a mixed-methods study (CovPall)

A Correction to this article was published on 02 November 2022

This article has been updated

Abstract

Background

Independent charitably funded hospices have been an important element of the UK healthcare response to the COVID-19 pandemic. Hospices usually have different funding streams, procurement processes, and governance arrangements compared to NHS provision, which may affect their experiences during the COVID-19 pandemic. The aim of this study is to understand the challenges faced by charitably funded hospices during the COVID-19 pandemic.

Methods

Eligible Organisations providing specialist palliative or hospice care completed the online CovPall survey (2020) which explored their response to the COVID-19 pandemic. Eligible organisations were then purposively selected to participate in interviews as part of qualitative case studies (2020-21) to understand challenges in more depth. Free-text responses from the survey were analysed using content analysis and were categorised accordingly. These categorisations were used a priori for a reflexive thematic analysis of interview data.

Results

143 UK independent charitably funded hospices completed the online CovPall survey. Five hospices subsequently participated in qualitative case studies (nā€‰=ā€‰24 staff interviews). Key themes include: vulnerabilities of funding; infection control during patient care; and bereavement support provision. Interviewees discussed the fragility of income due to fundraising events stopping; the difficulties of providing care to COVID-19 and non-COVID-19 patients within relatively small organisations; and challenges with maintaining the quality of bereavement services.

Conclusion

Some unique care and provision challenges during the COVID-19 pandemic were highlighted by charitably funded hospices. Funding core services charitably and independently may affect their ability to respond to pandemics, or scenarios where resources are unexpectedly insufficient.

Peer Review reports

What is already known about this topic

Specialist palliative care services pivoted to provide care to both non-COVID-19 and COVID-19 patients as integral parts of a wider healthcare system. Care and advice were provided to patients dying with COVID-19, and those caring for them, including charitably funded hospice services.

What this study adds

This analysis focuses on the impact of COVID-19 on charitably funded hospices. The emergence of COVID-19 exposed the fragility of charitable hospice funding from the pre-lockdown era and highlighted how the current funding structure may be less suitable during emergency, pandemic conditions.

How this study might affect research, practice, or policy

This study highlights the challenges faced by Charitably funded hospices, emphasising the unsustainability of their financial model prior to COVID-19, how COVID-19 exacerbated and highlighted this fragility in funding, and how poor funding has increased staff burden and reduced the quality of patient care.

The Challenges Experiences by Independent Charitably Funded Hospices during the COVID-19 pandemic: A mixed methods study (CovPall)

Palliative care provision has been central to the healthcare response to COVID-19[1, 2]. Globally, palliative care is provided in many ways, with different contexts, organisational and funding arrangements[3]. In many countries, including the UK, there is a mixed economy of provision. Independent, charitably funded hospices have been embedded in mainstream palliative care provision in the UK since the establishment of the first modern hospices[4, 5]. Some care is provided by organisations that are fully publicly funded (e.g. NHS wards or community care teams), and other care provided by independent charitable organisations that typically fundraise to meet around 70% of their costs[6]. It is estimated that 40% of services in the UK are hospital palliative care teams (mainly NHS funded), but 26% are inpatient hospices (mainly charitably funded), and 34% home based teams (variably funded)[7]. Services that are primarily charitably funded are usually independent charitable organisations, part of the local context of health and social care but are run and managed separately. This means they are generally responsible for organising their own staffing, procurement of goods and services, and setting policies and procedures. Palliative care organisations have faced exceptional challenges during COVID-19, it is important to critically analyse if those organisations that are primarily charitably funded have experienced the impact of the pandemic in particular or specific ways.

Data from the multi-national CovPall survey exploring the response of palliative care services to the COVID-19 pandemic indicated that charitably managed services reported less integration with national health services and had a greater likelihood of personal protective equipment (PPE) shortages compared to publicly managed services[2]. Charitably funded hospices in the UK have large numbers of volunteers supporting services[8], and the CovPall survey demonstrated a decline in their deployment during COVID-19[9]. However, there were indications that for charitably managed services busyness increased less than publicly funded services[10]. UK hospices also frequently closed services such as their day hospices early in the pandemic[11]. The purpose of this study is to explore the specific impact of COVID-19 on independent/charitably funded palliative and hospice care organisations in the UK.

Methods

Aim

To understand the challenges faced by charitably funded UK hospices in providing palliative and end-of-life care during the COVID-19 pandemic.

Design

This study adopted a mixed method complementarity approach, with an explanatory sequential design, with the data being merged [12]. A cross-sectional online survey was completed, from which free text responses were collated and used to develop the topic sheet for the case studies with independent charitably funded UK hospices with selected organisations. This is part of the wider CovPall study [1, 2, 9, 10, 14] exploring the multi-national specialist palliative care response to COVID-19.

Population and setting

Respondents representing specialist palliative and hospice care organisations, providing care in any setting multi-nationally were invited to take part in the survey. For this analysis only those organisations that identified themselves as predominantly charitably funded (received less than 50% of their funding from the NHS) were included.

Sampling and recruitment

Organisations were invited to take part in the online survey through open advertisement (e.g., via social media) and distribution via palliative care and hospice organisations. Once interest in completing the survey was indicated, information about, and a link to the online survey, was provided to site leads. Potential case study sites (cases defined as English hospices[13]) were identified from survey responses, sampled for maximum variability against the following key criteria: (1) sites in different geographies of the UK; (2) providing a variation in type of and number of services; (3) experiences of caring for COVID-19 patients (discovered in the survey data); and (4) the proportions of minority ethic patients served, until sufficient organisations were recruited[13]. The use of survey data and case studies allowed for triangulation of the data to develop a comprehensive understanding of the challenges faced by charitably funded hospices during the COVID-19 pandemic. Site leads of participating organisations identified potential respondents who could provide rich information about their experiences during COVID-19 from a variety of clinical and organisational perspectives.

Data collection

Survey data were collected online using the survey website REDCap from 23.4.20 to 31.7.20, and the survey is appended (supplementary material 1) and reported in full elsewhere[2]. Services were specifically asked if their service was managed as a unit that is charitable/non-profit. Demographic data (e.g., number of services provided, number of patient beds on-site, number of COVID-19 cases, region of the UK the hospice is located, if they cared for minority ethnic patients, PPE shortages, and amount of NHS funding relative to total funding) was collected. Within the qualitative case studies semi-structured interviews (conducted between 27.11.20 to 23.3.21) were completed via telephone or online video call on a one-to-one basis, and the topic guide is appended (supplementary material 2). Whilst the topics guided the interview, questions were iterative, and questions directed primarily by participant responses. Interviews were completed by three researchers: IG, AB, and LD, all of whom have interview experience. Moreover, CW is a PhD trained researcher with a nursing background.

All telephone/video calls were recorded and transcribed by a professional organisation verbatim. Notes were made during and after interviews. Interviews lasted, on average, 39Ā min (ranging from 22 to 80Ā min).

Data analysis

Quantitative data were analysed using descriptive statistics. In the online survey participants were asked the free-text response question ā€˜what do you foresee will be the biggest challenges for COVID-19 in your service over the next 1ā€“2 monthsā€™. These responses were reviewed and categorised accordingly using conceptual content analysis. Interview data were analysed using a six step reflexive thematic analysis (RTA) [14]: (1) familiarization of the data; (2) generating codes; (3) deriving themes from the developed codes; (4) reviewing themes; defining and naming the themes; and (6) producing the report. The RTA was completed primarily by the first author (IG) and reviewed by the second author (CW) prior to the analysis being distributed to the research team for final review.

Ethical issues

Case study sites were only contacted if they reported that they wished to be contacted for this study in the CovPall survey [1, 2, 9, 10, 12]. Eligible organisations were contacted about taking part, and those willing circulated the study details to staff members. Interested staff members contacted the site liaison who forwarded their information to the research team. Prior to taking part, interested participants were given the participant information sheet and consent form and given the opportunity to ask any questions. Prior to the interview commencing participants were given the opportunity to ask any questions and reminded of their rights as participants. Research ethics committee approval was obtained from Kingā€™s College London Research Ethics Committee (21/04/2020, Reference; LRS19/20-18541), with additional local approval from Lancaster University (FHMREC 24.11.2020 Reference FHMREC20057). The study was registered on the ISRCTN registry (27/07/2020, ISRCTN16561225).

Results

A total of 143 organisations identified themselves as managed as a charitable/non-profit unit (rather than publicly or privately funded) in the UK within the online survey. Organisational demographic information is presented in TableĀ 1.

Table 1 Demographic Information of Responding Organisations

TableĀ 2 provides the demographic information of the five organisations who took part in the case study interviews.

Table 2 Contextual Information of the Five Organisations

Volunteers provided direct patient/family support, indirect patient/family support, back-office functions, and worked as shop volunteers in all sites. Only two hospices cared for both adult and child patients, with the remaining four sites caring for adult patients only. Number of in-patient beds varied between sites, with one organisation not stating the number of beds available (see TableĀ 2).

Of the 143 charitable hospices in the survey who identified as charitable/non-profit units, 130 responded to a free text question asking about the key challenges their organisation may face in the future. TableĀ 3 presents the name and description of each response categorisation and the number of sites who stated this as a key concern. Providing patient care and sourcing income due to significant reductions in income were reported the most frequently within the online survey.

Table 3 Key Issues facing Charitable Hospices

Many of these areas were evident within the analysis of qualitative interview data, with three important themes of vulnerabilities of funding, the challenges of infection control and bereavement burden.

Vulnerabilities of funding

Organisations reported around 24ā€“40% of their funding came from the NHS; the majority of funding was independently raised, often through fundraising activities and initiatives such as charity retail stores. However, charity shops were required to close and fundraising activities stopped due to pandemic restrictions, so the main existing sources of income for organisations were not available:

ā€œWe fund our care mostly by ourselves, and our charity has a lot of shops as well, and a lot of money is coming from these shops, and we had to close them and we had ā€¦ a lot of money was lost from the shops, so we had to furlough a lot of people, as wellā€ ā€“ O5, P1

ā€œYeah, well, our funding comes from three streams; a third comes from the NHS, a third comes from things like legacies and other fundraising events and another third comes from the shops but obviously with the shops, and weā€™ve probably got about 12 shops, with them being shut a lot of the year then that revenue dried up.ā€ ā€“ O2, P33

One site noted how implementing necessary changes and a loss of patients meant they were operating at a Ā£2Ā million deficit, and had to initially furlough staff, and eventually make 10% of staff redundant:

ā€œWe had a financial major challenge on our hands, we were looking at a Ā£2Ā Million operating loss so we decided to maximise the number of staff that we could put on furlough, but by nature that meant less creative heads to think about how to respond for those families.ā€ ā€¦ā€¦.ā€œNow saying that weā€™ve brought the staff back in now although weā€™ve also had to make Ā£600,000 worth of staff redundancies across the organisation, which is about 10% of the staffing complementā€ ā€“ O4, P16.

ā€œYeah, I think the thing that probably we havenā€™t brought out is some of the knock-on effects of redundancies, furlough, people no longer working with us, because their services areā€¦ā€ ā€“ O3, P8

Whilst other sources of funding did become available during the pandemic, the pandemic related experiences highlighted and exacerbated the fragile funding position of most participating organisations:

ā€œI mean, weā€™ve always said that from the beginning but itā€™s really shown it [the fragility of funding] in a pandemic, youā€™re having to make people redundant, itā€™s awful, yeah.ā€ ā€“ O4, P20

These findings emphasise the vulnerabilities of funding for charitably funded hospice, how the COVID-19 pandemic and lockdown(s) exacerbated these issues, and potentially the unsustainability of current models of funding.

The challenges of infection control

Whilst infection control given a highly transmissible virus is problematic across all settings, participating organisations highlighted particular issues related to typically operating within smaller buildings with often only a single in-patient unit and staff team. Participants spoke about how the hospice altered areas for confirmed COVID-19 and non-COVID-19 patients, and how staff would be separated to work in specific areas (i.e., treating COVID-19 patients or non-COVID-19 patients only):

ā€œWell, itā€™s been difficult really because not only have we had to cohort the ward, so finding two separate teams, you know, a hot [COVID-19] side and a cold [non-COVID-19] side, but a lot of the staff have been shielding. A lot of them have been isolating. A lot of them have had COVIDā€ ā€“ O2, P31

ā€œNone of us are allowed onto the ward; they have quite strict guidelines for going on the ward.ā€ ā€“ O5, P10

The relatively small size of the clinical teams working within hospices meant that there were challenges sustaining an appropriate response from infection control perspectives because of their relative inability to provide cross-cover if staffing was affected by COVID-19 infection or isolation:

ā€œYeah. I remember I think I was on nights and it was the first time it had happened because, yeah, we might have had two nurses on the night shift or something like that. And sort of 18 patients. And I had the COVID patient. Or I think there was two COVID patients. I had to take like five other patients. And I ended up ringing the senior sister and just saying, ā€œYou know, I donā€™t feel comfortable with this, I donā€™t feel comfortable, I donā€™t really want to do itā€. And unfortunately, we didnā€™t have any other ā€“ we didnā€™t have enough staff, so I had to.ā€ ā€“ O3, P2.

It is, therefore, unsurprising that attempting to separate COVID-19 and non-COVID-19 patients, often within the same ward area, was not sufficient to prevent staff and patients contracting COVID-19. Indeed, one participant stated that, on reflection, infections were inevitable:

ā€œMost hospices in X have had to shut down repeatedly because theyā€™ve had outbreaks in their in-patient units, which I think is inevitable ā€“ I mean outbreaks all over the hospitals ā€“ but one of the frustrating things for hospices is that whilst we are now under the CQC hospital inspection regime we remain under the community rules for outbreaks for Covid so thatā€™s like a care homeā€ ā€“ O3, P16.

ā€œYou know, and one point near Christmas we had no patients because we had an outbreak. And all the patients had to go. A staffing outbreakā€ ā€“ O2, P31

These findings highlight the difficulty of attempting to provide care to COVID-19 and non-COVID-19 patients in a relatively small hospice building with limited staff, and how charitable hospices lacked the necessary information and resources to effectively manage these demands. This meant changes to the typically ā€˜gold standardā€™ of palliative care that charitable hospices aim to provide were reduced to ā€˜bronzeā€™ or ā€˜silverā€™ standard:

ā€œWe have hairdressers that come in, there isnā€™t anything and it puts a bit more pressure on the nursing teams as well because, you know, weā€™re sort of weā€™re doing our own jobs but weā€™re doing partial jobs of a lot of other people, you know, even just things like the drinks trolley and stuff was always run by volunteers through the day whereas we take that on now and weā€™re on minimum staff sometimes to the point where, you know, theyā€™ve been offering us crazy hours to work just to try and cover the shifts, would you like to do an overlap and, yeah, itā€™sā€¦ things are tricky.ā€ ā€“ O4, P21

When discussing the impact of furlough, redundancies, shielding of volunteers, and the impact on staff, interviewees spoke about how working staff had to complete tasks typically completed by furloughed staff.

ā€œYes, so people have been furloughed, yes. But nursing staff obviously we are not furloughed, the clinical staff are not furloughed unless they have been deemed as clinically vulnerable, and then they have had to shield.ā€ ā€“ O3, P4

ā€œThe other thing we didnā€™t do was although we furloughed our retail staff obviously because we had the shops closed, we didnā€™t furlough very many other staff, so I know a lot of other charities and hospices furloughed fundraising staff, we didnā€™t furlough anybody, and furloughed the teams that manage volunteers, and we didnā€™t furlough them either.ā€ ā€“ O1, P41

These findings show how Charitably funded hospices had to furlough, make staff redundant, and place additional burden on working staff. Additionally, findings show the challenges of providing care for both COVID-19 and non-COVID-19 patients, particularly in small hospices with few beds.

Bereavement Support

Participants spoke about how bereavement services were adjusted to distance-support only (such as via phone call or sending out letters), and in some cases, suspended altogether. Participants also spoke about how the adjustments allowed them to provide some bereavement support, the quality of support provided was lacking in comparison to bereavement support typically offered pre-COVID-19:

ā€œBut I made a point when we had these deaths without family members being around that we sort of gave them an extra phone call just making sure they are okay, that they understand what happens. Because the whole process was different. Before, they would come in and collect the certificate, the certificate of cause of death. And that didnā€™t happen anymore, so it was all, everything was without context now. So, everything was being sent via email to the registrar, the registrar will then get in contact by phone. So, the whole process changed and therefore we didnā€™t get the opportunity to see them afterwards. And have a sort of one to oneā€ ā€“ O5, P12

ā€œI think the other thing that weā€¦ we do a lot of childrenā€™s bereavement counselling and pre-bereavement counselling; that tends to be quite a lot done in groups so that just collapsed. And actually, children and young people really suffered from a lack of access to counselling and bereavementā€ ā€“ O4, P16

ā€œObviously weā€™ve got a bereavement counselling service and a childrenā€™s service and then we had a day service; so unfortunately, our day service essentially had to shut down because you canā€™t have everybody in a room, but we did then give virtual support for those cohorts, but it was nowhere near the same as what they were getting in terms ofā€¦ā€ ā€“ O4, P16 cont.

The issues associated with a lack of suitable bereavement services are exacerbated with families not able to visit the organisations and see their relatives before their death, which is likely to increase the need and demand for bereavement support when services resume.

ā€œCOVID has got in the way a lot and it has been frustrating because you just feel that the patient and the families arenā€™t getting the best experience and you know from the research that the familyā€™s loss itā€™s harder for them to grieve and get over the bereavement having not been able to be here and things like thatā€ ā€“ O2, P33

ā€œThe bereavement side of things, thereā€™s going to be an awful lot of bereaved people who havenā€™t been able to grieve properly with support, and a lot of people would rely on things like bereavement groups to help them through this periodā€ ā€“ O5, P3

The closing of bereavement services may suggest that they were considered non-essential to the running of the service during the COVID-19 era. However, participant discussions on the subject emphasise how important they are for families of patients, and perhaps that the services were shut due to necessity. These findings also show that upon resumption, the demand for bereavement support is likely to be high and place great strain on the organisations.

Discussion

Charitable/non-profit hospices and palliative care services within the UK experienced particular challenges during the COVID-19 pandemic with funding vulnerabilities, infection control challenges associated with being small teams in relatively small buildings, and the challenges of bereavement support highlighted.

In the UK, despite having a large and comprehensive national health service,the charitable hospice sector manages and funds a large proportion of specialist palliative care provision. It is currently estimated that statutory funding covers just 37% of the costs of specialist palliative care[15]. As demand for palliative care rises due to an ageing population, the sustainability of this funding model is questionable[15, 16], even though the charitable sector helps to reduce strain on NHS services[17]. The COVID-19 pandemic has further exposed the fragility of this highly-debated funding model. The contribution of the charitable sector to providing essential care is not under question, but the scope, focus and sustainability of these funding models are. There are debates about the ā€˜exclusivityā€™ of charitable hospice care providing ā€˜a little bit of heaven for the fewā€™[5], struggling to reach some populations[18], and the ethical and moral issues of fundamental care being charitably provided within a state funded system[19]. Despite ongoing debates and proposals regarding funding models, there has been no concerted or systematic change to the current patch work of funding, with the potential (or actual) risk of financial collapse being more present than ever [15, 20]. This is increasingly considered to be unviable, and unacceptable as a mode of provision for essential palliative care[21].

Charitably funded independent hospices typically operate within relatively small stand-alone buildings, not often part of a larger health-care estate. In this study the mean bed size for the hospices that provided in-patient care was relatively small, varying from 13 to 45 beds in our case studies. This restricted the flexibility of hospices in terms of how they could manage some infection control challenges, for example providing care in separate areas dependent on COVID-19 status. The scope of ability to do this effectively is different to NHS care provision, where hospitals were rapidly re-configured to cohort those known to have COVID-19 in different areas, provide surge capacity, and with major re-deployments of staff between departments[22]. Despite these perceived challenges, evidence suggests that a smaller setting may be an advantage in terms of controlling the spread of COVID-19. Clearly, nosocomial infection has been a major challenge within the NHS [23]. The nursing and care home sector have faced similar challenges in terms of size of physical space and staffing requirements, and here there is evidence that COVID-19 outbreaks are more likely in larger, not smaller, homes[24]. The size and design of hospices may, indeed, be a benefit. Close attention to interventions such as ventilation and other measures to limit airborne spread within hospices has a major impact on reducing outbreaks[25], and there is a relatively large amount of ā€˜privateā€™ space such as single rooms with access to outdoor areas that may mitigate virus transmission[26].

Charitable hospices typically offer a range of services from day hospice, to in-patient care, community care and through to bereavement support. This can lead to extended involvement with patients and their families, which whilst felt to improve care quality, may be more exposing in terms of the burden that people feel if such care cannot be provided in the manner expected[13]. The loss of ā€˜normalā€™ bereavement care was clearly felt, particularly in the context of increasing need due to the serial losses that have, and will continue to be, experienced as a result of the pandemic[27, 28]. If hospices are to effectively contribute to addressing issues of complex and complicated grief then they will have to adapt rapidly. This may include growing services, sharing expertise, exploring new ways of working, and seeking funding to ensure that these services are adequately and properly provided[29, 30].

Conclusion

Charitably funded hospices in the UK operate as both part of systems of palliative care in a locality, but also separately to NHS provision. Some aspects of the COVID-19 pandemic were experienced in particular ways because of this positionality, exposing known vulnerabilities related to fragile funding and sustainable service provision. This further emphasises the need for a whole system response to the provision of properly funded palliative care, not only in terms of a coordinated pandemic response, but also in the provision of excellent holistic care to those with palliative care needs. The environment for palliative care funding and provision will continue to be challenging for the foreseeable future. These data can inform debates about how to ensure continuing, high quality palliative care to patients and their families in a way that draws on the strengths of features of charitably funded hospice care in the UK.

Limitations

Some case study sites had as few as three participants representing their site in interviews. While case studies are in-depth and require fewer numbers, for these sites we could not interview enough participants within different levels of the organisation hierarchy to develop a holistic understanding of the challenges faced by these sites during the COVID-19 pandemic. Additionally, interviews were completed retrospectively and may recall events different compared to if interviews were completed in real-time.

Availability of Data and Materials

Data can be requested for up to 10 years and will be considered on a case-by-case basis on receipt of a methodologically sound proposal to achieve aims in line with the original protocol. The study protocol is available on request with IJH as the point of contact. All requests for data access should be addressed to the Chief Investigator via details on the CovPall website (https://www.kcl.ac.uk/cicelysaunders/research/evaluating/ covpall-study, and palliativecare@kcl.ac.uk) and will be reviewed by the Study Steering Group.

Change history

References

  1. Dunleavy L, Preston N, Bajwah S, Bradshaw A, Cripps R, Fraser LK, Maddocks M, Hocaoglu M, Murtagh FE, Oluyase AO, et al. ā€˜Necessity is the mother of inventionā€™: Specialist palliative care service innovation and practice change in response to COVID-19. Results from a multinational survey (CovPall). Palliat Med. 2021;35(5):814ā€“29.

    ArticleĀ  PubMedĀ  PubMed CentralĀ  Google ScholarĀ 

  2. Oluyase AO, Hocaoglu M, Cripps RL, Maddocks M, Walshe C, Fraser LK, Preston N, Dunleavy L, Bradshaw A, Murtagh FEM, et al: The Challenges of Caring for People Dying From COVID-19: A Multinational, Observational Study (CovPall). J Pain Symptom Manage 2021.

  3. Arias-Casais N, LĆ³pez-Fidalgo J, Garralda E, Pons JJ, Rhee JY, Lukas R, de Lima L, Centeno C. Trends analysis of specialized palliative care services in 51 countries of the WHO European region in the last 14 years. Palliat Med. 2020;34(8):1044ā€“56.

    ArticleĀ  PubMedĀ  PubMed CentralĀ  Google ScholarĀ 

  4. Clark D. From margins to centre: a review of the history of palliative care in cancer. Lancet Oncol. 2007;8(5):430ā€“8.

    ArticleĀ  PubMedĀ  Google ScholarĀ 

  5. Clark D, Small N, Wright M, Winslow M. N H: A Bit of Heaven for the Few? An Oral History of the Modern Hospice Movement in the United Kingdom. Lancaster: Observatory Publications; 2005.

    Google ScholarĀ 

  6. Facts and figures about hospice care [https://professionals.hospiceuk.org/about-hospice-care/media-centre/facts-and-figures].

  7. Arias-Casais N, Garralda E, Rhee J, Lima Ld, Pons J, Clark D, Hasselaar J, Ling J, Mosoiu D, Centeno C. EAPC Atlas of Palliative Care in Europe 2019. In. Vilvorde: EAPC; 2019.

    Google ScholarĀ 

  8. Burbeck R, Low J, Sampson EL, Bravery R, Hill M, Morris S, Ockenden N, Payne S, Candy B. Volunteers in Specialist Palliative Care: A Survey of Adult Services in the United Kingdom. J Palliat Med. 2014;17(5):568ā€“74.

    ArticleĀ  PubMedĀ  PubMed CentralĀ  Google ScholarĀ 

  9. Walshe C, Garner I, Dunleavy L, Preston N, Bradshaw A, Cripps RL, Bajwah S, Sleeman KE, Hocaoglu M, Maddocks M, et al: Prohibit, Protect, Or Adapt? The Changing Role of Volunteers in Palliative and Hospice Care Services during the COVID-19 Pandemic. A Multinational Survey (Covpall). International Journal of Health Policy and Management 2021.

  10. Sleeman KE, Cripps RL, Murtagh FEM, Oluyase AO, Hocaoglu MB, Maddocks M, Walshe C, Preston N, Dunleavy L, Bradshaw A, et al: Change in Activity of Palliative Care Services during the Covid-19 Pandemic: A Multinational Survey (CovPall). J Palliat Med 2021.

  11. Swann F, Easton R, McGuinness J, Hutt-Williams S. Evolving role of the hospice day centre during the COVID-19 pandemic. BMJ Supportive & Palliative Care 2021.

  12. Oā€™cathain A, Murphy E, Nicholl J. The quality of mixed methods studies in health services research. Journal of health services research & policy. 2008 (2):92ā€“8.

  13. Bradshaw A, Dunleavy L, Garner I, Preston N, Bajwah S, Cripps R, Fraser LK, Maddocks M, Hocaoglu M, Murtagh FE, et al: Experiences of staff providing specialist palliative care during COVID-19: a multiple qualitative case study. Journal of the Royal Society of Medicine, 0(0):01410768221077366.

  14. Braun V, Clarke V. Reflecting on reflexive thematic analysis. Qualitative Res sport Exerc health. 2019;11(4):589ā€“97.

    ArticleĀ  Google ScholarĀ 

  15. von Petersdorff CP, Landzaat P, Jones W, S.: Modelling demand and costs for palliative care services in England. A final report for Sue Ryder. In. London: London Economics; 2021.

  16. Bone AE, Gomes B, Etkind SN, Verne J, Murtagh FE, Evans CJ, Higginson IJ. What is the impact of population ageing on the future provision of end-of-life care? Population-based projections of place of death. Palliat Med. 2018;32(2):329ā€“36.

    ArticleĀ  PubMedĀ  Google ScholarĀ 

  17. Mahase E. Covid-19: Charity cuts could put the NHS under even more pressure. BMJ. 2020;370:m3261.

    ArticleĀ  PubMedĀ  Google ScholarĀ 

  18. Tobin J, Rogers A, Winterburn I, Tullie S, Kalyanasundaram A, Kuhn I, Barclay S. Hospice care access inequalities: a systematic review and narrative synthesis. BMJ Support Palliat Care 2021.

  19. Groeneveld EI, Cassel JB, Bausewein C, CsikĆ³s Ɓ, Krajnik M, Ryan K, Haugen DF, Eychmueller S, Gudat Keller H, Allan S, et al. Funding models in palliative care: Lessons from international experience. Palliat Med. 2017;31(4):296ā€“305.

    ArticleĀ  PubMedĀ  PubMed CentralĀ  Google ScholarĀ 

  20. BBC. Jarrowā€™s St Clareā€™s Hospice probed by Charity Commission. In: BBC. https://www.bbc.co.uk/news/uk-england-tyne-48594003; 2019: https://www.bbc.co.uk/news/uk-england-tyne-48594003.

  21. Parliament HU. Health and Care Bill. Volume 817: debated on Tuesday 18 January 2022. In.; 2022.

  22. McCabe R, Schmit N, Christen P, Dā€™Aeth JC, LĆøchen A, Rizmie D, Nayagam S, Miraldo M, Aylin P, Bottle A, et al. Adapting hospital capacity to meet changing demands during the COVID-19 pandemic. BMC Med. 2020;18(1):329.

    ArticleĀ  CASĀ  PubMedĀ  PubMed CentralĀ  Google ScholarĀ 

  23. Ponsford MJ, Jefferies R, Davies C, Farewell D, Humphreys IR, Jolles S, Fairbairn S, Lewis K, Menzies D, Benjamin A, et al. Burden of nosocomial COVID-19 in Wales: results from a multicentre retrospective observational study of 2508 hospitalised adults. Thorax. 2021;76(12):1246ā€“9.

    ArticleĀ  PubMedĀ  Google ScholarĀ 

  24. Burton JK, Bayne G, Evans C, Garbe F, Gorman D, Honhold N, McCormick D, Othieno R, Stevenson JE, Swietlik S, et al. Evolution and effects of COVID-19 outbreaks in care homes: a population analysis in 189 care homes in one geographical region of the UK. The Lancet Healthy Longevity. 2020;1(1):e21ā€“31.

    ArticleĀ  PubMedĀ  PubMed CentralĀ  Google ScholarĀ 

  25. Feathers L, Hinde T, Bale T, Hyde J, Bird PW, Holmes CW, Tang JW. Outbreak of SARS-CoV-2 at a hospice: terminated after the implementation of enhanced aerosol infection control measures. Interface Focus. 2022;12(2):20210066.

    ArticleĀ  PubMedĀ  PubMed CentralĀ  Google ScholarĀ 

  26. Rigby J, Milligan C, Payne S. How does the environment of a UK hospice impact on the social wellbeing of older inpatients?: an ethnographic study. Palliat Med. 2014;28(6):788ā€“8.

    Google ScholarĀ 

  27. Harrop E, Mann M, Semedo L, Chao D, Selman LE, Byrne A. What elements of a systemsā€™ approach to bereavement are most effective in times of mass bereavement? A narrative systematic review with lessons for COVID-19. Palliat Med. 2020;34(9):1165ā€“81.

    ArticleĀ  PubMedĀ  PubMed CentralĀ  Google ScholarĀ 

  28. Selman L: Covid grief has cracked us open: how clinicians respond could reshape attitudes to bereavementā€”an essay by Lucy Selman. bmj 2021, 374.

  29. Stroebe M, Schut H. Bereavement in times of COVID-19: a review and theoretical framework. OMEGA-Journal of Death and Dying. 2021;82(3):500ā€“22.

    ArticleĀ  Google ScholarĀ 

  30. Mayland CR, Harding AJE, Preston N, Payne S. Supporting Adults Bereaved Through COVID-19: A Rapid Review of the Impact of Previous Pandemics on Grief and Bereavement. J Pain Symptom Manag. 2020;60(2):e33ā€“9.

    ArticleĀ  Google ScholarĀ 

Download references

Acknowledgements

This study was part of CovPall, a multi-national study, supported by the Medical Research Council, National Institute for Health Research Applied Research Collaboration South London and Cicely Saunders International. We thank all collaborators and advisors. We thank all participants, partners, PPI members and our Study Steering Group. We gratefully acknowledge technical assistance from the Precision Health Informatics Data Lab group (https://phidatalab.org) at National Institute for Health Research (NIHR) Biomedical Research Centre at South London and Maudsley NHS Foundation Trust and Kingā€™s College London for the use of REDCap for data capture.

Funding

This research was supported by Medical Research Council (Grant Number: MR/V012908/1), with further funding from the National Institute for Health Research, Applied Research Collaboration South London, hosted at Kingā€™s College Hospital NHS Foundation Trust, and Cicely Saunders International (Registered Charity Number: 1087195). We acknowledge technical assistance from the Precision Health Informatics Data Lab group (https://phidatalab.org) at National Institute for Health Research (NIHR) Biomedical Research Centre at South London and Maudsley NHS Foundation Trust and Kingā€™s College London for the use of REDCap for data capture. IJH is a National Institute for Health Research Emeritus Senior Investigator and is supported by the NIHR Applied Research Collaboration South London at Kingā€™s College Hospital National Health Service Foundation Trust. IJH leads the Palliative and End of Life Care theme of the NIHR ARC SL and co-leads the national theme in this. MM is funded by a National Institute for Health Research Career Development Fellowship (CDF-2017-10-009) and NIHR ARC SL. LKF is funded by a NIHR Career Development Fellowship (award CDF-2018-11-ST2-002). KES is the Laing Galazka Chair in palliative care, funded by an endowment from Cicely Saunders International and Kirby Laing. RC is funded by Cicely Saunders International and Marie Curie. FEM is a NIHR Senior Investigator. MBH is supported by the NIHR ARC SL. The funding providers had no input into the design, data collection and analysis, or dissemination of this study.

Author information

Authors and Affiliations

Authors

Contributions

IG was responsible for gaining ethical approval, participant recruitment, data collection, data analysis, drafting the manuscript, addressing changes in response to peer feedback, and submitting the document for publication. CW was responsible for data analysis and addressing changes in response to peer feedback. LD and AB were responsible for data collection and providing feedback on manuscript drafts. All remaining authors were responsible for reviewing manuscript drafts and providing sufficient feedback, as well as guidance as the study progressed.

Corresponding author

Correspondence to Ian W Garner.

Ethics declarations

Ethics approval and consent to participate

Research ethics committee approval was obtained from Kingā€™s College London Research Ethics Committee (21/04/2020, Reference; LRS19/20-18541), with additional local approval from Lancaster University (FHMREC 24.11.2020 Reference FHMREC20057). The study was registered on the ISRCTN registry (27/07/2020, ISRCTN16561225). Informed consent was obtained from all subjects. All methods were carried out in accordance with relevant guidelines and regulations (declaration of Helsinki).

Consent for publication

Not applicable.

Competing Interests

IJ Higginson is a National Institute for Health and Care Research (NIHR) Emeritus Senior Investigator and is supported by the NIHR Applied Research Collaboration (ARC) South London (SL) at Kingā€™s College Hospital National Health Service Foundation Trust. They also lead the Palliative and End of Life Care theme of the NIHR ARC SL and co-leads the national theme in this. M Maddocks is funded by a NIHR Career Development Fellowship (CDF-2017- 10-009) and NIHR ARC SL. L Fraser is funded by a NIHR Career Development Fellowship (CDF-2018-11-ST2- 002). K Sleeman is funded by a NIHR Clinician Scientist Fellowship (CS-2015-15-005). R Cripps is funded by Cicely Saunders International. FE Murtagh is a NIHR Senior Investigator. M Hocaoglu is supported by the NIHR ARC SL. The views expressed in this article are those of the authors and not necessarily those of the NIHR, or the Department of Health and Social Care. The remaining authors have no conflict of interest.

Additional information

Publisherā€™s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

The original online version of this article was revised: The third authorsā€™ family name should be ā€œDunleavyā€ and not ā€œDunleaveyā€.

Rights and permissions

Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the articleā€™s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the articleā€™s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Garner, I.W., Walshe, C., Dunleavy, L. et al. Charitably funded hospices and the challenges associated with the COVID-19 pandemic: a mixed-methods study (CovPall). BMC Palliat Care 21, 176 (2022). https://doi.org/10.1186/s12904-022-01070-8

Download citation

  • Received:

  • Revised:

  • Accepted:

  • Published:

  • DOI: https://doi.org/10.1186/s12904-022-01070-8

Keywords